New Member
•
2 Messages
No Sound
I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks for any help/ideas!
litzdog911
ACE - Sage
•
46.7K Messages
23 days ago
Try swapping one of the "bad" boxes with a good box. Does the problem follow the box?
Also, what are your box model numbers?
0
UptownHophouse
New Member
•
2 Messages
23 days ago
Thanks, thought of that but we are a bar and the boxes are more or less impossible to move between TV's. They are affixed to the wall behind the TV's
0
0
DIRECTVhelp
Community Support
•
256.1K Messages
23 days ago
Sounds like your device needs a quick checkup, @UptownHophouse. Sending you a DM to further assist. Rhyan, DIRECTV Community Team
0
gregeusa
New Member
•
575 Messages
23 days ago
Does the sound setting in the box have a dolby on/off?
Sometimes that is the issue...
0