espn unlimited activation link and MyTV Packages to request link not working.

Hello

I have been a long time customer of Direct TV.  I tried STREAMING a while ago, and didnt like it, so I canceled it.   When I log on to directv.com to manage my account, I still have TWO accounts, even though my streaming has not been active for a while.   (I went back to satellite.).  I mention all this, because I think its related.

When I go to "My TV Package" under SATELLITE, where I am supposed to request the ESPN UNLIMITED activation I see RED EXPLANATION mark, and in all red it says "Sorry were unable to load this information at this time, Please try again later".  I have called multiple times on this, and all I get is "Please wait 24 to 72 hours" and it NEVER gets fixed.

Im so frustrated because the US OPEN is on, and I can't get a resolution to this.

Reading online, it states "Yes, this issue is widely reported by DIRECTV customers. It stems from backend database syncing failures—most commonly linked to legacy AT&T/DIRECTV account migrations, duplicate profile identifiers, or conflicting Disney/ESPN entitlements on the server side."

This is almost for sure the problem.   Backend Database Syncing most commonly linked to LEGACY ATT/DRIECT Account Migrations"

HOW DO I GET MY ESPN UNLIMITED ASAP!   

PLEASE HELP!!!

Gerald Vahe