Satellite

I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett

my new DirecTV remote will not turn off my TV, it does turn off the menu & then brings up the TV apps....I have tried several times, but same thing happens

I can’t watch DIRECTV on my iPhone. I can on my TV and iPad. I have uninstalled and reinstalled the app several times. I get: “we’re having some issues on our end. Give it some time and try again signing again later. Care Code: 500”. This has been going on for several days. Anyone have any suggestio

The mini in our Living Room is no longer connecting through WiFi to our "base station". It has worked for years. On Tuesday of this week (November 18, 2025), we called technical support and after "troubleshooting" (which included the technician wanting us to test the WiFi on a wired device), the tec

After the hard drive in our 5 year old HR54 failed several days ago, I've now just received (from Directv) a new (to me) HR54-500C-R. I have tons of notes from the last time I activated the previous box 5 years ago but right out of the gate, I had problems back then that I'd like to avoid if possibl

I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro

If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?

I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent

I was told today that they could not replace my box because I do not have internet. We have never had internet and we have had DirecTV for 15 years. Is this true?

After all set-up, Remote works all except turning TV Off. Will turn on, etc. but not off. Calling DirecTv they had no answer or help