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Gemini hard wire shutoff issue
We got the Gemini box it’s so frustrating we are still having issues when you pause a show to long the Gemini shuts down and reverts to our Bose screen saver. On the other genie we never had this issue….help
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Watching on Satellite
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lost access to ESPN Unlimited
I'm another one who was given access to ESPN unlimited but now I can't get in. I activated this back in December and as of a few days ago, the ESPN apps are not letting me see the Unlimited content and saying I need to sign up for a plan. If I go to my DirecTV account page, there is no activation li
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Satellite Account
82
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How to contact engineering department.
I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides. The "codes" they listed previously worked fine. I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands. Who do I contact? Is their a good email add
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Satellite Equipment
338
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Direct TV & Apple Promotional Offer
How do you report a scam that I believe may be a Direct TV internal job, due to the fact they accessed my Direct TV service and initiated the offer on my TV. The person had me go to my TV, tell him what I saw on the Movie Channel, which was not activated because I did not subscribe to those channels
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Satellite Account
720
7
Not able to watch Dodgers game on 690 in Hawaii
Is anyone in Hawaii experiencing a 727 error when trying to watch the Dodgers game in Hawaii? This started happening to me from June 2nd. Called technical support several times and they keep telling me it’s regional blackout issue, MLB tv is saying it’s a tv subscriber issue.
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Satellite Equipment
204
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How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years
I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in
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Satellite Account
1.1K
22
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4K Channels could not be authorized for this location
I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve
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Watching on Satellite
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Recording List
Please bring back the old list of recordings. The new version is terrible!
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Watching on Satellite
97
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Fox Local missing 3 1/2 years
Dear DirecTV, If the issue with ESPN Unlimited seemingly cannot be fixed, and I've gotten none of the promised notification that is has, for months, then the issue of a missing Fox Local Channel is most frustrating. I understand carriage fees and the 'fights' you guys get into. I know the process. I
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Satellite Account
143
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Old past due bill
I use to have direct tv and I had it shut off I need to know if I had a old past due amount and how much but I do not have my old account number
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Satellite Account
102
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