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Lack of customer appreciation/loyalty
After 15 years of being a customer, all they have done for us is take away channels and raise our bill to almost $200/month. With absolutely no attempt to lower the bill, even after talking with “management”. Just a bunch of excuses and lies. With this kind of service I Hope you go bankrupt right al
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Satellite Account
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4K Gemini issues
Have this issue, free upgrade to gemini with genie HR54 co located 4k channels, 4k purchased movies do not switch gives pop-up" program could not be authorized for this location'. Rvu client connected works without any issue. Tech replaced gemini sane issue, then replaced genie with genie2 same issu
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Watching on Satellite
78
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Return of old record list
To our surprise and delight this morning we found the old record list back. It is SO MUCH better. Thank you.
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Watching on Satellite
45
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change ip number
The unit climbed on an existing device ip number and I need to change it.
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Satellite Equipment
71
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Accepted Solution
delete recordings from app
I watch directv from two locations, one account. With a dish/genie at one and via directv app on Roku in the other. I can set programs to record at either location. I can warch from both. All recordings are on the genie. My question is how can I delete recordings from the app on Roku or app on andro
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Watching on Satellite
113
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Business app receiver groups
I'm using the Directv for Business app. It recognizes the receivers on the same subnet but there are also a couple with red indciators. I have grouped several receivers into their own "Receiver Group" but it doesn't appear that this function does anything useful. I'd like to limit the Homescreen to
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Watching on Satellite
58
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New format
I've been a customer 20+ years and your new menu format is so bad it's the straw to break my back as a customer. Return the old format or so long.
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Watching on Satellite
106
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Accepted Solution
New info pages are rolling out for DIRECTV satellite customers
DIRECTV satellite customers will start seeing an upgraded browsing experience that makes finding what to watch a whole lot easier. We’re introducing a new, structured Series Info Page, along with updated templates for Episodes and Movies, designed to bring everything together in a cleaner, more orga
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Watching on Satellite
892
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Need to cancel or suspend service
I called Directv customer service to cancel or suspend my service and the message said call between Monday thru Friday. I've been a customer for 22 years and never was customer service closed on weekends. Can someone at Directv please help?
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Satellite Account
142
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