Satellite

The mini in our Living Room is no longer connecting through WiFi to our "base station". It has worked for years. On Tuesday of this week (November 18, 2025), we called technical support and after "troubleshooting" (which included the technician wanting us to test the WiFi on a wired device), the tec

After the hard drive in our 5 year old HR54 failed several days ago, I've now just received (from Directv) a new (to me) HR54-500C-R. I have tons of notes from the last time I activated the previous box 5 years ago but right out of the gate, I had problems back then that I'd like to avoid if possibl

I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro

If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?

I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent

I was told today that they could not replace my box because I do not have internet. We have never had internet and we have had DirecTV for 15 years. Is this true?

After all set-up, Remote works all except turning TV Off. Will turn on, etc. but not off. Calling DirecTv they had no answer or help

I have the Genie rc73 and a Denon avr-x1800 receiver. When changing channels or pressing select/exit/info buttons the volume goes up or down on its own. I tried re-programming the remote to my Samsung TV and Denon receiver but still have the same problem. I have reset the TV, the AVR, and Genie mini

Hi... Here is our current setup... An HR-54 Genie in our living room with a C31 Mini that gets its input from the HR-54. Then an HR-24 stand alone in a third room, all connected via the "whole home" setup. Hope that makes sense... Yesterday, the HR-54 (five years old) started struggling with freezin

The channel 280 signal loss but other channels are good