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After 18 years we canceled service and Directv found a way to screw us over. So much for treating long term customers with respect.

We canceled our service after approximately 18 years due to high monthly bills. A few days later we checked and the service was still active, so we called to rectify. The agent was very concerned that we had canceled and offered us a one month discount if we reactivated. She also told us we could ca

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DirecTV App / Unable to Stream Channels

I had my DVR receiver replaced today with the Genie 2 HS17. While there are no issues with any of my TVs and physical receivers if I try to watch my programming on any of my mobile devices or Apple TV the majority of the channels are no longer available to be streamed. Was working on all devices wit

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Changes to DTV Programming Features

I hope Mr. John Abzidir reads my new post today, 7/6/26. Another lie when it comes to explanations about changes in DTV programming features (Cast & Crew and Ways to Watch). No one asked for this change.

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Accepted Solution

Loving the service, just one question

Good Morning Everyone, I signed up for DIRECTV satellite service about a month ago, and overall I've been really happy with it so far. We live in a very rural area where internet options are pretty limited. We have internet, but we're lucky if we consistently get around 50 Mbps. Because of that, str

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Genie HR-54 suddenly showing NO recordings...C71K Mini show all recordings.

Genie DVR all of a sudden shows NO recordings in the menu. It only shows how to record. All of my recording do show properly on (3x) C71k mini's Whats happening here?

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How can I use one coax for both OTA and genie 2 server

I would like to mount an OTA antenna next to my satellite dish, and multiplex it with the satellite feed. Inside the house I would then demultiplex the coax in front of my Genie 2 server so I can connect the OTA side to a HomeRun wireless device to watch OTA broadcasts on my TVs. Is this possible? I

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Why can’t I pre-record an upcoming movie anymore as of April 15, 2026

Hello, I noticed yesterday that when you go to Guide and then info on the movie, it’s a whole different way now. Why can I no longer click on an upcoming movie to record at a later date? All I get are different ways to watch it, but I can’t set it up to record a later showing and if I have record an

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Gemini hard wire shutoff issue

We got the Gemini box it’s so frustrating we are still having issues when you pause a show to long the Gemini shuts down and reverts to our Bose screen saver. On the other genie we never had this issue….help

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lost access to ESPN Unlimited

I'm another one who was given access to ESPN unlimited but now I can't get in. I activated this back in December and as of a few days ago, the ESPN apps are not letting me see the Unlimited content and saying I need to sign up for a plan. If I go to my DirecTV account page, there is no activation li

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How to contact engineering department.

I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides. The "codes" they listed previously worked fine. I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands. Who do I contact? Is their a good email add

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