Satellite

I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha

I have several used Slimline DirecTV dishes. Would anyone like to buy them?

I have an older Genie DVR and would like to know what it takes to upgrade to the Genie 2 so I can get 4k. I don't have or want an internet connection for the DVR now and wondered if this is a requirement, and would I need a new dish as well? I read that some features may not work with an older dish,

I don’t understand why Directv satellite doesn’t have a demo video on how the service works. Dealers are now almost extinct makes buying into satellite tv difficult.

Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c

Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box

I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text

cable/sat box will not turn on,the black remote will turn tv and small box off/on,nothing else works.brought items from home for vacation nothing works. what did i do or not do