New Member
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1 Message
Pixelated picture
I'm using a Samsung TV {less then year old} with ATT Fiber wifi speeds of 500 or better and using the Directv app with Gemini. The picture will pixelate, especially while watching football but does it on other shows and commercials also. Ive had little luck getting Tech support from ATT or Directv and cant accept that its the Samsung TV not a cheep model. Any help or advice would be appreciated.
DIRECTVhelp
Community Support
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255.7K Messages
10 days ago
We apologize for the inconvenience, u/Techchallenged26. There is a known outage affecting the DIRECTV app on Samsung TVs. Please provide your TV model number and the current version of the DIRECTV app you're using, so we can further investigate. Rizza, DIRECTV Community Team
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