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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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After HR54 replacement from HR44, Direct TV App doesn’t work!

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

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535

27

Billing

I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c

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222

3

0

ESPN Unlimited

I used to have a DIRECTV Stream account. I had taken advantage of the included Disney Bundle. When I switched to Satellite, I never received the ESPN Unlimited activation email, and now I no longer have access to ESPN Unlimited. When I log into my DIRECTV Account, where the link would be to request

Question

461

3

0

ESPN Unlimited Finger Pointing

Nutshell: I paid for ESPN Select for a few years just to get Plus. In November, DirecTV offered FREE ESPN Unlimited to me. I took it, activated it, and it worked. I then cancelled my private subscription to ESPN Select. Fast forward to January 14, 2026. In a totally unrelated incident, I contacted D

Question

692

31

0

Help

I've been a loyal Sling customer for about 6 years. I'm having a hard time letting them go but I love your entertainment package just need ION Mystery or Charge and TBN channels to leave Sling for good. I need these for my entertainment then I'll be loyal to you. Thank you.

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208

1

0

DirecTV Customer Service Scam?

I have not been able to login to my DirecTV account for a few weeks now so, I figured I would give customer support a call to see if they could help me out. I went to DirecTV's website and called the following number, 800-531-5000, and while on the phone with the person, my computer stopped working

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1.1K

2

0

Closed

ESPN Unlimited no longer working I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and

I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and now I can't access it. It keeps telling me to link my provider, and the link doesn't show anymore in my TV package or account information, probably since it was already activated. How do I fix

Question

107

0

Greed

I was sent on military orders to a new location, equipment turned in and house sold. Autopay charged me for the next 4 years until my card expired without my knowledge. My card finally expired and I have a $305 bill that has been sent to collections. Call after call from collections. No response to

Question

254

8

0

1 purchased movie not in purchased folder

I have one movie I purchased back in 2022 that in the last couple of days when I go to watch I get promoted to rent. Since found that it’s not in my purchased folder. Run fine on the DIRECTV app but not on tv. No hardware has changed. I’ve reset receiver multiple times. Refreshed receiver from websi

Question

151

4

0

Perks

When do my perks expire. I don't know what my anniversary date is.And I cannot find an exact answer on the first website.

Question

199

1

0

NEED HELP?

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