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Satellite Account
Learn how to manage your Satellite account.
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horrible customer service. email address listed doesn't work
I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett
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Trying to Understand why my bill went $80
I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro
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182
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early termination fee
If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?
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unable to cancel service
I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent
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Satellite Customer with Gemini2 and Signature package
I have been given information from the DirecTV phone help that I would not be eligible to get the Dis+ Hulu bundle at no charge but I keep seeing articles on DirecTV Insider and on DirecTV online that I would be eligible. I received the activation for ESPN unlimited, Would I be eligible for the Dis)
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How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years
I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in
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317
20
Advance Receiver Fee
I have had the Choice All Included package since 5/2019. My most recent bill now has a $15 charge noted as Advance Receiver Fee. It was my understanding that “all included” fee was part of the price of the package. I call Customer Service multiple times and can’t see to get support to understand tha
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Help
Hi do y'all automatically take it out or do I have to it wasn't explained right to me I called and y'all never answered do I have to call on Mon???
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Links
Why do all of the DirecTV links on BING give me an error message? This has been going on for months. I'm never able to pay my bill online due to this issue.
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