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Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
UnlWful retention of financial information
My information has been retained with out my consent. They will not remove it, they say they can't. I'm seeking legal advice after numerous attempts to solve the issue. I have not been able to contact anyone at the headquarters. Also if direct tv and at&t are separate why does at&t process payment a
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50
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Accepted Solution
Disney boycott option
I assume I’m not the only angry viewer concerned about the free speech infringement that has been occurring. I will not be watching Disney or any of their products but I would also like an option to remove them from my package. I understand that they are a “free” add on but I also know they are rece
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131
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Closed
How to lower bill or cancel service without having to talk to 6 different people and then get a "Dropped call"
Tried to go into att and get my bill lowered, the lady was really nice and said that direct tv took that feature out of the store level it is all over the phone now. So I call Direct Tv to see how to lower my bill, I am way past the 2 year contract so I should qualify for a new promotion, first guy
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1.4K
4
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Upset new customer
I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today
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91
1
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DIRECTV Perks took away the $15 bill credit option?!
DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur
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494
7
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Closed
Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?
I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT
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4.1K
10
credit managment fee
Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?
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70
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logging in to google account on gemini
I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.
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35
1
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Why am I losing 4 movie channels from my package?
Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.
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316
8
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Trying to cancel service
I am having trouble trying to cancel my service. Every time I call, I get put into and endless loop. Haven't been able to talk to a real person once. Is there any way I can talk to a human so I can cancel my service
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86
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