New Member
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1 Message
Lack of customer appreciation/loyalty
After 15 years of being a customer, all they have done for us is take away channels and raise our bill to almost $200/month. With absolutely no attempt to lower the bill, even after talking with “management”. Just a bunch of excuses and lies. With this kind of service I Hope you go bankrupt right along side blockbuster.
DIRECTVhelp
Community Support
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256.1K Messages
5 hours ago
Your feedback is important to us, @Bthirteen. DIRECTV always works to bring you the best value, but when networks raise prices, we must also adjust. We've also created loyalty programs such as PERKS to show gratitude to our loyal customers. Check out DIRECTV PERKS to redeem rewards and benefits. If you need more help, connect with us at DIRECTV Customer Service - Phone Support & Chat John, DIRECTV Community Team
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