🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!


Satellite Account

Satellite Account

Learn how to manage your Satellite account.

-623

(602)
Can't create post with Brave browser

When trying to create a forum post with the Brave browser, get error message "Hold on! This field cannot be blank". This is a programming error on this website. The "I am not a robot" field does not appear. Must use Google Chrome to post a new message.

Question

170

1

0

DIRECTV PERKS REWARD VISA CARD

HOW TO GET THE BALANCE ON THE DIRECTV PERKS REWARD VISA CARD

Question

547

3

0

Over charged my account from January 2022 till October 2025

I called and cancelled my direct tv service in January 2022 and was told to take the equipment to the UPS store to return it. Direct tv customer service says it was received January 6, 2022. So I had not way of watching the service and had called to cancel. But I was charged every month since Jan 20

Question

246

2

0

Closed

horrible customer service. email address listed doesn't work

I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett

Question

488

4

0

Trying to Understand why my bill went $80

I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro

Question

455

2

0

early termination fee

If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?

Question

273

6

0

unable to cancel service

I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent

Question

337

3

0

payment arrangement

payment arrangement

Question

309

3

0

Satellite Customer with Gemini2 and Signature package

I have been given information from the DirecTV phone help that I would not be eligible to get the Dis+ Hulu bundle at no charge but I keep seeing articles on DirecTV Insider and on DirecTV online that I would be eligible. I received the activation for ESPN unlimited, Would I be eligible for the Dis)

Question

192

1

0

Advance Receiver Fee

I have had the Choice All Included package since 5/2019. My most recent bill now has a $15 charge noted as Advance Receiver Fee. It was my understanding that “all included” fee was part of the price of the package. I call Customer Service multiple times and can’t see to get support to understand tha

Question

500

7

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...