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Satellite Account
Learn how to manage your Satellite account.
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DIRECTV PERKS REWARD VISA CARD
HOW TO GET THE BALANCE ON THE DIRECTV PERKS REWARD VISA CARD
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488
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Over charged my account from January 2022 till October 2025
I called and cancelled my direct tv service in January 2022 and was told to take the equipment to the UPS store to return it. Direct tv customer service says it was received January 6, 2022. So I had not way of watching the service and had called to cancel. But I was charged every month since Jan 20
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221
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Closed
horrible customer service. email address listed doesn't work
I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett
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453
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Trying to Understand why my bill went $80
I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro
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398
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early termination fee
If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?
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240
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unable to cancel service
I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent
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274
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Satellite Customer with Gemini2 and Signature package
I have been given information from the DirecTV phone help that I would not be eligible to get the Dis+ Hulu bundle at no charge but I keep seeing articles on DirecTV Insider and on DirecTV online that I would be eligible. I received the activation for ESPN unlimited, Would I be eligible for the Dis)
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167
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Advance Receiver Fee
I have had the Choice All Included package since 5/2019. My most recent bill now has a $15 charge noted as Advance Receiver Fee. It was my understanding that “all included” fee was part of the price of the package. I call Customer Service multiple times and can’t see to get support to understand tha
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424
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Help
Hi do y'all automatically take it out or do I have to it wasn't explained right to me I called and y'all never answered do I have to call on Mon???
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129
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