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Upset new customer
I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today
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Satellite Account
110
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DTV Stream not showing correct local channels
We are DTV satellite customers that use the DTV app via a Firestick on a secondary TV. Our sattelite receiver and iPad reflect the correct local channels (Sacramento), but the app on the Firestick has recently switched to Reno. It was working fine on Sacramento for many months, nothing was changed a
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Watching on Satellite
713
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DIRECTV Perks took away the $15 bill credit option?!
DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur
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Satellite Account
635
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Your TV does not support this program's content protection
Your TV does not support this program's content protection bought new 4k high speed hdmi cable got same message call directv tell me need 10 pin connector one end and hdmi other, never heard of such a cable
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Satellite Equipment
315
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Daily blackouts using Gemini
I am at my whits end Continual black screen with Gemini. I have to reset every day, and it still blacks out with audio I have done the steps suggested but nothing works long term Is the unit failing? This is so annoying if there isn’t a fix I will be canceling my subscription to DIRECTV after 28 yea
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Satellite Equipment
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Accepted Solution
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Gemini Problems
I am on my second Gemini unit and I still have the same problem. On start up, about 3 to 4 times a week, I only get audio, no picture. The picture is blank or some partial picture. I do not get any error codes. I have to hit the Red reset button and that brings the picture back after it resets. Ther
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Satellite Equipment
1.8K
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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?
I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT
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Satellite Account
4.7K
10
credit managment fee
Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?
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Satellite Account
94
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logging in to google account on gemini
I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.
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Satellite Account
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