New Member
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9 Messages
Screen says turn on cable/satellite box is off will not turn on.
Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box
New Member
•
9 Messages
Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box
litzdog911
ACE - Sage
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46.7K Messages
1 month ago
Need some more details ....
What "box"? Model number?
When did this problem start?
Are you a satellite or streaming customer?
Have you tried pulling the "box" AC power and re-powering to reset it?
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gregeusa
New Member
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572 Messages
1 month ago
usually means your satellite connection has a problem..
see this for list of leds and what they mean..
I am assuming "triangular box" means "Genie 2 tower/server"
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gregeusa
New Member
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572 Messages
1 month ago
well, another helpful link blocked...
so where is the "official"' page that tells what the LEDs mean/
this link is from ATT and is the Genie 2 manual:
https://www.att.com/ecms/dam/att/consumer/support/landingpage/userguides/directv/pdf/Genie2-Product-Manual.pdf
page 13
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