New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Accepted Solution
Remote option missing in settings
My Mom just moved to an Assisted Living facility and pays for Directv in her room. She has a brand new Onn Roku Tv. Remote won’t fully pair and the DirecTv rep said it’s not possible to pair with this TV brand?? It’s a Genie remote. I can get it into RF mode but the Settings does not have an option
Question
•
Satellite Equipment
314
11
0
Why am I losing 4 movie channels from my package?
Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.
Question
•
Satellite Account
359
8
0
Directv Tailgating
I was running the satellite from my home using an HR54 i bought a compatible satellite dish and plan to use my HR54 for tailgating at the local university. i am now using Directv Via Internet at home. do i need to notify Directv of my tailgating use? since I am staying in San Antonio will I lose loc
Question
•
Satellite Equipment
126
6
0
Non-Penetrating Mount
Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they woul
Question
•
Satellite Equipment
73
3
0
Local stations on DirecTV app while traveling
Scenario: No internet service at home. DirecTV Satellite service at home. When traveling to a different region and watching the DirecTV app, are the local stations a) local to home or b) local to where I am? I have called DirecTV 8 times with this question and the answers are split 50/50. Additional
Question
•
Watching on Satellite
865
12
0
Unable to remove OTA channels 4-1, 5-1, 7-1, etc.
Hello - I posted back in April 2025 but am still having issues with a guide on one (out of 4) tv's still showing all over the air channels. I had to use the LCC antenna back when Tegna and Directv were not in agreement on contract to install local channels. This was with older HR24 hardware. I now h
Question
•
Watching on Satellite
65
1
0
direct dish setup
Hi Again. Been awhile. Need some advice. I am still using a dish not streaming. I live in the country so no cable service. Seems used to be a lot easier. Maybe I am just old! I was a full time rver so used to set up all the time. Now I am confused. The azimuth shows supposed to be about 134 but that
Question
•
Satellite Equipment
59
4
0
Closed
Same problem. Sound working fine on 4k channels only - possible solution.
We all appear to be frustrated. And Juniper isn’t helping anyone (please be quiet). I saw a post about a similar issue. It was suggested that you hold down the "on" button on your remote for about ten seconds. This has worked for me about about a dozen times but it’s not 100%. This just started a co
Question
•
Satellite Equipment
289
5
0
Lost TV sound only for DirecTV.
I have a DirecTV receiver connected to my LG smart TV via HDMI cable. I also have an X-Box connected to my tv via HDMI cable. I’ve been using both for years with out any problems. All of a sudden the sound went out on my DirecTV. I thought it was my TV, but the sound for my X-Box works just fine. Al
Question
•
Watching on Satellite
8.5K
20
0
Closed
No sound after watching 4k program.
After watching a 4k program I lose all sound from other channels.I have a Samsung 75 inch model# QN75Q7DRAF, direct receiver model# C61K-700 & I use Sonos. All other streaming devices work fine when this happens. I have to shutdown all DIRECTV & TV devices for sound to return. Any information availa
Question
•
Watching on Satellite
302
5
0




