New Member

 • 

3 Messages

Saturday, August 1st, 2026

New Menu

I HATE (yes, hate) the new menu.  Can't find anything and totally frustrated.  20+year customer but may have to change providers to something user friendly!

Oldest First
Selected Oldest First

ACE - New Member

 • 

3.8K Messages

2 days ago

New menu? Can you give me details about what you don't like? Not sure what you are talking about.

Community Support

 • 

256.3K Messages

2 days ago

We hear you, and don't want to lose a 20-year customer over a new update. To help us improve, which specific parts of the new menu are causing you the most frustration? Please let us know so we can pass your feedback to our team for future updates. Charles, DIRECTV Community Team

Mentor

 • 

238 Messages

2 days ago

What new menu?

New Member

 • 

3 Messages

2 days ago

Off the top of my head, just to name a few.....

1.  I cannot see list of recorded programs with the # of episodes recorded

2.  I cannot delete from the recently recorded list

3.  Not all recorded programs are showing up in "recorded " (I.E. 15 episodes       of Tom Hanks WWII)

4. Where did the guide go?

Community Support

 • 

256.3K Messages

2 days ago

Thank you for sharing these details. There are no recent changes to the DIRECTV Stream menu, but updates were made to DIRECTV Satellite. We know change can be tough at first, but rest assured this enhancement was made to improve our customers' experience. If you are using satellite, you can easily access the classic grid using the Guide button on your remote, and try sorting recordings Alphabetically to find missing episodes. We've passed your notes to our team for future update consideration. Charles, DIRECTV Community Team

ACE - New Member

 • 

3.8K Messages

1 day ago

Are you a Directv Satellite or Stream customer?

(edited)

New Member

 • 

3 Messages

1 day ago

Satellite. 

ACE - Expert

 • 

37.2K Messages

10 hours ago

How long ago did you start seeing this "new" menu, ylca87?


NEED HELP?