New Menu

New menu? Can you give me details about what you don't like? Not sure what you are talking about.

We hear you, and don't want to lose a 20-year customer over a new update. To help us improve, which specific parts of the new menu are causing you the most frustration? Please let us know so we can pass your feedback to our team for future updates. Charles, DIRECTV Community Team

What new menu?

Off the top of my head, just to name a few.....

1.  I cannot see list of recorded programs with the # of episodes recorded

2.  I cannot delete from the recently recorded list

3.  Not all recorded programs are showing up in "recorded " (I.E. 15 episodes       of Tom Hanks WWII)

4. Where did the guide go?

Thank you for sharing these details. There are no recent changes to the DIRECTV Stream menu, but updates were made to DIRECTV Satellite. We know change can be tough at first, but rest assured this enhancement was made to improve our customers' experience. If you are using satellite, you can easily access the classic grid using the Guide button on your remote, and try sorting recordings Alphabetically to find missing episodes. We've passed your notes to our team for future update consideration. Charles, DIRECTV Community Team

Are you a Directv Satellite or Stream customer?

Satellite. 

How long ago did you start seeing this "new" menu, ylca87?

Your new menu stinks! I cannot delete a recorded series, watch a show within a series - it keeps driving back to 'remote' when I select a series.  I have to go to another TV to see the old menu to delete.  I can't watch anything but the last recorded program. I'm very frustrated. Last night I spent 30 bringing up a series of recordings, fast forwarding and deleting at the end and choosing play for the next one.  Why are there no instructions for this new improved, "CUSTOMER FRIENDLY" menu?  Send a link to the instructions, puuulease!