New Member
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1 Message
Trying to record event
Iowa Corn 350 and lead in show when I attempt to record lists the recording with a red circle/slash for channel 242hd. Lists as 4k. Why?
New Member
•
1 Message
Iowa Corn 350 and lead in show when I attempt to record lists the recording with a red circle/slash for channel 242hd. Lists as 4k. Why?
DIRECTVhelp
Community Support
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256.3K Messages
13 hours ago
That red slash happens because the device system is designed to automatically prioritize the highest video quality available, @Rives. When you try to record on Channel 242 HD, the system detects a native 4K broadcast on channels 104–106 and tries to upgrade the recording there, which often blocks the HD version.
We don't have a definitive way to force it, but you might be able to trick the system into recording the HD channel by trying this workaround:
- Press List on your remote and check Upcoming Recordings.
- If you see a 4K listing for the race, try selecting it and choosing Cancel Recording.
- Go right back to your main Guide, scroll to Channel 242 HD, and try pressing Record to see if it locks in the HD version.
Charles, DIRECTV Community Team
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