
Streaming + Device & App
Latest Conversations
Gemini Air voice remote
Has anyone noticed a change in the software for the Gemini Air remote? A couple days ago I asked the remote to play Seinfeld and the screen went to showing several other shows, including Seinfeld but would not play the show. Then I asked what time the Cowboys game was starting it did not respond wit
Question
•
Streaming Setup & Equipment
2
0
0
Address Verification
My condo association changed from AT&T to Directv. I am unable to set up an account since "We could not verify this address. Please give it another shot." Obviously, I know my address. I also reconfirmed how it appears in the USPS database. So, what's the problem?
Question
•
Streaming Setup & Equipment
23
1
0
Accepted Solution
Direct TV streaming box powers off randomly
Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc
Question
•
Streaming Setup & Equipment
506
2
0
Why aren’t my selected programs recording?
I have selected several programs that I would like to be recorded every time they air. There are three news programs that get recorded every day without fail. There are nine other programs that come on less often. For some reason, a few months ago, DIRECTV stopped recording them. Why am I only getti
Question
•
Watching & Streaming
25
4
0
How to stop gemini remote from turning on AV receiver
I have a gemini air device and a Samsung TV connected to a Denon AVR-X1000 AV receiver. I want the remote to turn on the Gemini Air device and the TV but not the AV receiver. But the remote insists on also turning on the AV receiver. Every attempt I have made to remove control of the AV receiver has
Question
•
Streaming Setup & Equipment
596
30
0
Cannot have 3 TVs on Directv
I'm just trying to watch three different channels on three different TVs. I get this message, "There's another device streaming on your account now. You'll need to stop that stream to start this one." The message is displayed on the third TV's using Directv app. Directv app has been reinstalled nume
Question
•
Watching & Streaming
60
5
0
Can’t scroll in guide
When using the DIRECTV app on my iPad and my iPhone when I’m in the guide and I filter for favorite channels I can no longer scroll the guide down to look at more channels. When I change the filter back to all channels, I can scroll down again.
Question
•
Watching & Streaming
32
3
0
Playback starts in the middle of a recording
I’m watching a DVR recording and in the middle of the playback I decide to watch another recording. So, I hit the Back button until I get to the list of recordings. I select the recordings and then hit Watch Now and the recording starts. But not at the beginning. It appears to play at the same time
Question
•
Watching & Streaming
102
7
0
Closed
Set up an account
My Direct TV was paid through Century Link. I have cancelled Century Link. How do I pay for Direct TV now
Question
•
Watching & Streaming
20
0
0
Gemini Air Losing Internet
I know it's an oft discussed topic but most of the posts are older. My Gemini Air will drop the wifi a couple times per day. It would seem simpler to use a wired (ethernet) connection but curious if there are any updates?
Question
•
Streaming Setup & Equipment
70
5
0




