Streaming + Device & App

The recent updates to DirecTV's recording system have made it more complicated for users to manage their recordings, with many reporting difficulties in accessing and deleting shows. The new interface has been criticized for being less intuitive and requiring more steps to perform basic functions li

The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res

Gemini air stopped connecting to the Internet. When I try to type in the password, it says it’s not correct. I tried Sevaral times. I have other Gemini air, which work fine with that password. I tried to use the QR code but that wouldn’t work either. I have tried restarting the device.

Is there a way to turn this off?

How many live streams can you do at the same time

Hello, My directv is freezing constantly over the past few months when previously we had no issues since install 5 mos ago. Terrible service, and is very annoying when trying to watch tv.

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc

Qantas streaming on 85 inch Samsung frame Pro. Constantly having freezing issues with DIRECTV app. Have updated firmware on TV and connected to ethernet. Have reinstalled DIRECTV app. What else can I try?

How do I tell it NOT to record from multiple channels?? It winds up recording very old shows on channels like Game Show Network!! I selected new and no reruns.