Tutor

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4 Messages

Sunday, October 4th, 2015 2:11 PM

3rd party app authorization problems

 

 

i am having authentication problems for 3rd party apps like nbc sports live extra, watch ESPN, fx now, and bein sports.  All apps say that I do not subscribe to their channels or that I am not authorized.  I am subscribed to all of them.  I would appreciate any help to get this resolved as I pay good money to enjoy these types of features.  Thank you.

Guru

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257 Messages

9 years ago

Hello @Spicy57,

This is the first post on the U-verse forums.

https://forums.att.com/t5/U-verse-Applications/HBO-Go-Watch-ESPN-and-other-TV-Apps-Error-Message/m-p/4316294#M6191

This will tell you all about the problem and keep you updated on it.

Tutor

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4 Messages

9 years ago

This fix did not work. Another post in another thread said that the att database may not be syncing with the 3rd party databases

Expert

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4.3K Messages

9 years ago


@Spicy57 wrote:
This fix did not work. Another post in another thread said that the att database may not be syncing with the 3rd party databases


Then follow the directions provided in that situation on the link above. 😉

 

Chris
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Community Support

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865 Messages

9 years ago

 

Hi Spicy57,

 

We apologize about the trouble you had to sign in to these TV apps. We received your private message and made sure your account is in sync across the back-end. Please try to sign in again and let us know if you have access again.

 

 

ATTU-verseCare

Tutor

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4 Messages

9 years ago

THANK YOU THANK YOU THANK YOU!!! It works!

Community Support

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865 Messages

9 years ago

 

Excellent! Thank you for the update. Smiley Happy

 

 

ATTU-verseCare

Contributor

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2 Messages

8 years ago

Hello, I'm having the same issue with my 3rd party tv apps. How can I get this resolved?

Contributor

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2 Messages

8 years ago

I'm having the same issue with my 3rd party tv apps. How can I get this resolved?

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