Contributor
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3 Messages
3rd party apps
Spent two hours with tech support trying to get access of my 3 rd party apps for showtime,bravo,mtv. All are part of my U-verse package. They tell me I can only watch through U-verse because my computer is not equipped. I have been watching these for years with Cox. Very frustrating. Also would like to watch on regular computer like we were before. We can watch nbc, amc apps so it’s not on my end. Keeps saying I don’t subscribe to these channels when I do and to call tech support. But they don’t help
DIRECTVhelp
Community Support
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254.9K Messages
7 years ago
Hello @Brimolaura1,
I will be more than happy to help guide you on the correct path to help with the issue of 3rd party apps! We have a wonderful Forum’s post which has troubleshooting steps and tips! I recommend taking a gander through it!
Have a fabulous day!
Katie, AT&T Community Specialist
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Brimolaura1
Contributor
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3 Messages
7 years ago
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DIRECTVhelp
Community Support
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254.9K Messages
7 years ago
Hello again @Brimolaura1,
I would like to take a closer look at your account. I will be sending you a private message to your Forum’s Inbox. Please keep an eye out for my message.
Thank you for reaching out to the Community Forums!
Katie, AT&T Community Specialist
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LoneiT
Teacher
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11 Messages
6 years ago
did you ever get access to 3rd party apps?
I'm a new customer and am having this problem. I'd really like to know how your situation went because if you never got access, I doubt I will either. and I'm going to cancel and go back to comcast asap.
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Brimolaura1
Contributor
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3 Messages
6 years ago
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