Contributor
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3 Messages
4 colorful circles on black screen—-HELP
My TV shows 4 colorful circles and I cannot get it to work. I cannot even turn the TV off. What is going on? Can anyone help?
Contributor
•
3 Messages
My TV shows 4 colorful circles and I cannot get it to work. I cannot even turn the TV off. What is going on? Can anyone help?
Accepted Solution
Official Solution
ratshtaed
Employee
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4 Messages
6 years ago
The multicolored circles are the SONY boot " logos" (for lack of better term)I think Android has something like that also. Unfortunately the high cost of a product is no guarantee it cannot be defective or have a small glitch. I would guess if it's a new TV it tried to update its firmware and is stuck in a boot mode. If the TV wont turn off you may have to unplug it wait a good few minutes and plug it back in. The U-verse set-top box would not cause it to have multicolored dots. If the U-verse set-top box has issues you usually get red or gray X's, gears or 3 dots gray or white not multicolor. Also the TV would turn on and off and function as normal otherwise.
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_xyzzy_
Expert
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3.6K Messages
6 years ago
I don't know anything from uverse that would do that?
What is make and model of your tv?
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Dmocean52
Contributor
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3 Messages
6 years ago
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Dmocean52
Contributor
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3 Messages
6 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
When in doubt, reboot.
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