Contributor
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3 Messages
A30 remote controls everything except tv volume
I just bought a new Samsung tv and was able to program my A30 remote to control everything except the volume (up/down & mute). Anyone else have this issue with newer model Samsung?
Accepted Solution
Official Solution
_xyzzy_
Expert
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3.6K Messages
7 years ago
Do you have one of the att IR remotes? Have you tried controlling the volume with it (after properly programming it of course)?
If I recall there have been a couple of other threads (don't have the links) about not being able to control newer Samsung tv volume with att remotes. Maybe newer samsung's require a different code not supplied by the att remotes.
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DIRECTVhelp
Community Support
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255K Messages
7 years ago
Hi @rickinormond,
I am sorry you are having trouble with programming the volume on your remote control. I am more than happy to help with this!
I completely understand how important it is to be able to program your remote control. Please take a look at this link for information on fixing this.
Have a great rest of your day!
Geovanni, AT&T Community Specialist
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rickinormond
Contributor
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3 Messages
7 years ago
Thanks. My older remote (S20) does work. It is just the newer remote that won't control the volume.
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