Mentor
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21 Messages
An unexpected error occurred?
After several days of the U-verse app being unable to connect, it works ONE day. Now it won’t display favorites, so I try to log out and back in, and all I get is "An unexpected error occurred".
I'm seriously starting to think about xFinity. I’m fed up with the declining reliability of U-verse!
skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
There are several other posts about this issue. Seems to be a widespread problem (me included). Let's hope someone looks into it soon.
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nmbrennan
Contributor
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1 Message
7 years ago
Having the same trouble. Getting tired of unreliable service especially when rates keep increasing.
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
It seems to be working now.
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JohnnyCNote
Mentor
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21 Messages
7 years ago
It’s back up as of right now - hopefully I’m not jinxing it! The most frustrating aspect of all this is ATT's silence. And while they have their own share of problems, at least xFinity offers higher speeds…
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
Did you notice the "Neilsen Measurement" notice when you logged on? I've never seen that before and I'm wondering if it was down while they added that 'feature'.
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ImTickedOff
Contributor
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1 Message
6 years ago
I’m tired of getting this error. I get it on my Kindle Fire and my iPhone 8.
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