Contributor
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1 Message
Att U-verse app never works
I am able To sign in on my iPhone but the app never is able to play any of the stations. What is the problem?
Contributor
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1 Message
I am able To sign in on my iPhone but the app never is able to play any of the stations. What is the problem?
DIRECTVhelp
Community Support
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255K Messages
7 years ago
Hello @Josephruggiero1,
I am sorry to hear of the issues with the application not playing any of the stations! I definitely understand the concern, and would be more than happy to provide some assistance with this!
We are first going to want to diagnose the issue by having you run a testing flow on your device to determine the issue and fix. Please access our Troubleshoot & Resolve Tool and follow the steps for your specific device. If you continue to experience issues, let us know, and we can take a deeper look in to the problem.
Thank you for your time! Have a wonderful day.
Nicole, AT&T Community Specialist
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Maverickish3030
Contributor
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1 Message
7 years ago
Nicole,
Are you you aware that the tool you proposed does not have any app functionality?
The app does not work. It frequently is unavailable and just as frequently does not load. If it does load, it’s a miracle if it maintains a stream for 10 minutes.
Is is this just me or a common problem?
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