DIRECTV Community Forums

ATT U-verse app, unexpected error occurred

The AT&T U-verse app logged me out. When I tried to log in again I get an error message “An unexpected error occurred. Please try again”

Been getting this message for two days now.

Tried changing password, deleted and reinstalled app. This is happening on my IPad and IPhone.

Can anyone offer a fix to this issue?

Responses

D

Daisy2000

New Member

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1 Message

5 years ago

I have been having the same problem with the U-verse app. Any suggestions on what is happening? Thanks!

1

0

D

Derfus

New Member

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2 Messages

i have the exact same issue. It’s frustrating. deleting app, rebooting, changing passwords, nothing works. any help, please pass it along.

Like

5 years ago

0

I

Ig1323

New Member

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5 Messages

5 years ago

same for me, haven’t been able to log into U-verse on my iPhone or iPad, I think last iOS update 2 days ago maybe caused issue

5

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I

Ig1323

New Member

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5 Messages

I think we just have to wait for a U-verse app fix.

Like

5 years ago

0

Imconfusedtoo

Tutor

•

7 Messages

I spoke with ATT Uverse support this afternoon. they told me its a network issue that they are working on. couldn’t give me an estimated fix time.

Like

5 years ago

D

Derfus

New Member

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2 Messages

thanks for the notes. i updated system two days ago as well. that’s probably the issue. hope att can fix this...

Like

5 years ago

0

I

Ig1323

New Member

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5 Messages

thanks I’m glad they are working on it

Like

5 years ago

0

DIRECTVhelp

Community Support

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255.1K Messages

Hi lg1323, Thank you for your patience.

We are aware of the issue with signing into the U-verse App. Currently, our team is working on a resolve.

We do not have a EST on when it will be resolved. As a work a round you may used the content provider's Apps to view you programs.

If you have any additional concerns, please feel free to reach out to us.

Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Like

5 years ago

0

Imconfusedtoo

ATT U-verse app, unexpected error occurred

Daisy2000

Derfus

Ig1323

Ig1323

Imconfusedtoo

Derfus

Ig1323

DIRECTVhelp

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