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9 Messages

Thursday, October 21st, 2021 5:07 PM

Can a subaccount access the Uverse App?

My husband is the primary user on the ATT Uverse account.  My email is a subaccount.   How can I login without using my husband's user ID?  How do people set up the ATT Uverse app on their child's device?     

ACE - Expert

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36.8K Messages

3 years ago

I set up a sub account for my daughter.  She uses it to access the U-verse app and/or  authenticate to individual channel apps all the time.

9 Messages

3 years ago

Thanks - I just wish someone could tell me how.  My email is listed as a subaccount.....

I used to be able to access Uverse app for a long time.  A switch got flipped somewhere.  I appreciate your response.   

ACE - Expert

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36.8K Messages

3 years ago

A lot of users seem to be having issues with the U-verse apps these days.  You can try changing the password.  Sometimes that helps.

ACE - Professor

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1.5K Messages

3 years ago

@txstar2000 

Also, more than one sub account can be created.  If the primary att.net email account is not working correctly, and by that I mean it doesn’t work signing in to other network websites or even the att.com website, that needs to be resolved, perhaps by resetting the password.   


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