9 Messages
Can a subaccount access the Uverse App?
My husband is the primary user on the ATT Uverse account. My email is a subaccount. How can I login without using my husband's user ID? How do people set up the ATT Uverse app on their child's device?
JefferMC
ACE - Expert
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36.8K Messages
3 years ago
I set up a sub account for my daughter. She uses it to access the U-verse app and/or authenticate to individual channel apps all the time.
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txstar2000
9 Messages
3 years ago
Thanks - I just wish someone could tell me how. My email is listed as a subaccount.....
I used to be able to access Uverse app for a long time. A switch got flipped somewhere. I appreciate your response.
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JefferMC
ACE - Expert
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36.8K Messages
3 years ago
A lot of users seem to be having issues with the U-verse apps these days. You can try changing the password. Sometimes that helps.
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@txstar2000
Also, more than one sub account can be created. If the primary att.net email account is not working correctly, and by that I mean it doesn’t work signing in to other network websites or even the att.com website, that needs to be resolved, perhaps by resetting the password.
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