Contributor

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2 Messages

Thursday, June 23rd, 2016 1:58 AM

Cannot view tv program "Legends and Lies" On Fox ch1210 Sundays 8PM

Guide does not show the program.  Cannot get ATT to correct.  Has been missing 3 weeks now.  Current guide shows 8pm is "Fox news channel".  Cannot series record. Contacted tech support 8 days ago.  Reboot does not fix.  ATT unresponsive.  Wonder if it is political

Community Support

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865 Messages

9 years ago

Hello @redolds98,


We are sorry for your inconvenience. We can help. Please send us a detailed message by clicking here. Provide your:

 

  • Name
  • 9 digit U-verse account number
  • Channel this is occurring on and time frame of the show
  • A picture will be great as well so we can show our teams


Keep an eye on the envelope.png at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!

 

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Contributor

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2 Messages

9 years ago

I provided the info required. I previously called customer service and was told to just reboot the DVR.  Acct 101278498.  Customer service should be encouraged to show initiative

Scholar

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167 Messages

9 years ago

Why can't you manually record the FNC channel or series record that channel on Sunday nights? Whatever is being broadcast on FNC will be recorded.

Scholar

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167 Messages

9 years ago

Just a FYI...I just checked the guide and my scheduled recordings for Sunday, July 3, and Legends and Lies is showing as a series record at 8PM.


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