Contributor

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2 Messages

Thursday, August 4th, 2016 2:34 AM

Can't access uverse.com using chromebook from hotel wifi

I have tried to access uverse.com from my new chromebook using wifi from two different hotels wifi.  I type in uverse.com for the URL, click on Sign In and get redirected to this giant URL:

 

https://cprodx.att.net/commonLogin/igate_edam/controller.do?TAM_OP=error&USERNAME=USERNAME@bellsouth.net@slid.dum&ERROR_CODE=0x38cf0427&ERROR_TEXT=Forbidden&METHOD=GET&URL=%2FIPAuthTokenService%2FnxsATS%2FWATokenService%3FappID%3Dm93637%26isPassive%3Dtrue%26returnURL%3Dhttp%3A%2F%2Fwww.uverse.com%2F&REFERER=https%3A%2F%2Fcprodx.att.net%2FcommonLogin%2Figate_edam%2Fcontroller.do%3FTAM_OP%3Derror%26USERNAME%3DUSERNAME@bellsouth.net@slid.dum%26ERROR_CODE%3D0x38cf0427%26ERROR_TEXT%3DForbidden%26METHOD%3DGET%26URL%3D%252FIPAuthTokenService%252FnxsATS%252FWATokenService%253FappID%253Dm93637%2526isPassive%253Dtrue%2526returnURL%253Dhttp%253A%252F%252Fwww.uverse.com%252F%26REFERER%3Dhttps%253A%252F%252Fcprodx.att.net%252FcommonLogin%252Figate_edam%252Fcontroller.do%253FTAM_OP%253Derror%2526USERNAME%253DUSERNAME@bellsouth.net@slid.dum%2526ERROR_CODE%253D0x38cf0427%2526ERROR_TEXT%253DForbidden%2526METHOD%253DGET%2526URL%253D%25252FIPAuthTokenService%25252FnxsATS%25252FWATokenService%25253FappID%25253Dm93637%252526isPassive%25253Dtrue%252526returnURL%25253Dhttp%25253A%25252F%25252Fwww.uverse.com%25252F%2526REFERER%253Dhttps%25253A%25252F%25252Fcprodx.att.net%25252FcommonLogin%25252Figate_edam%25252Fcontroller.do%25253FTAM_OP%25253Derror%252526USERNAME%25253DUSERNAME@bellsouth.net@slid.dum%252526ERROR_CODE%25253D0x38cf0427%252526ERROR_TEXT%25253DForbidden%252526METHOD%25253DGET%252526URL%25253D%2525252FIPAuthTokenService%2525252FnxsATS%2525252FWATokenService%2525253FappID%2525253Dm93637%25252526isPassive%2525253Dtrue%25252526returnURL%2525253Dhttp%2525253A%2525252F%2525252Fwww.uverse.com%2525252F%252526REFERER%25253Dhttps%2525253A%2525252F%2525252Fcprodx.att.net%2525252FcommonLogin%2525252Figate_edam%2525252Fcontroller.do%2525253FTAM_OP%2525253Derror%25252526USERNAME%2525253DUSERNAME@bellsouth.net@slid.dum%25252526ERROR_CODE%2525253D0x38cf0427%25252526ERROR_TEXT%2525253DForbidden%25252526METHOD%2525253DGET%25252526URL%2525253D%252525252FIPAuthTokenService%252525252FnxsATS%252525252FWATokenService%252525253FappID%252525253Dm93637%2525252526isPassive%252525253Dtrue%2525252526returnURL%252525253Dhttp%25252525253A%25252525252F%25252525252Fwww.uverse.com%25252525252F%25252526REFERER%2525253Dhttp%252525253A%252525252F%252525252Fuverse.com%252525252F%25252526HOSTNAME%2525253Dcprodx.uverse.com%25252526AUTHNLEVEL%2525253D%25252526FAILREASON%2525253D%25252526PROTOCOL%2525253Dhttps%25252526OLDSESSION%2525253D1%252526HOSTNAME%25253Dcprodx.uverse.com%252526AUTHNLEVEL%25253D%252526FAILREASON%25253D%252526PROTOCOL%25253Dhttps%252526OLDSESSION%25253D%2526HOSTNAME%253Dcprodx.uverse.com%2526AUTHNLEVEL%253D%2526FAILREASON%253D%2526PROTOCOL%253Dhttps%2526OLDSESSION%253D%26HOSTNAME%3Dcprodx.uverse.com%26AUTHNLEVEL%3D%26FAILREASON%3D%26PROTOCOL%3Dhttps%26OLDSESSION%3D&HOSTNAME=cprodx.uverse.com&AUTHNLEVEL=&FAILREASON=&PROTOCOL=https&OLDSESSION=

 

I replaced my true email with USERNAME@bellsouth.net in the link above.  Once I get redirected to the giant URL, I see a login screen where I can login to att.com, att.net or uverse.com.  No matter which one I select to log in to, I enter my login credentials and get this error:

 

Request-URI Too Large

The requested URL's length exceeds the capacity limit for this server.

 

Is there a setting in the chrome browser I need to set in order to access uverse.com?

Contributor

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2 Messages

9 years ago

I found that once I get redirected to the giant URL, i can remove everything from the giant URL except 

 

 https://cprodx.att.net

 

then log in from where the giant URL redirected me, it then takes me back to uverse.com and shows me logged in.  This isn't a solution but a workaround for the time being.


NEED HELP?