1 Message
Can't stream Fox Sports on Fire TV even though I'm signed into ATT Uverse
Last night when trying to open the Fox Sports app, I started getting the message 'this content is not included in your tv subscription', even though I'm signed into ATT U-Verse. I've watched it on my Fire TV for months with no problem until last night. I've cleared the app cache and uninstalled and reinstalled the app several times. Once it worked for a few minutes but that was the only time. I decided to try to watch the football game on my iPhone but then I got the message that 'KPEJ is no longer available and to contact ATT U-Verse. What can I do to get this issue fixed?
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
We apologize for this inconvenience and would like to take a closer look into what's going on with your U-verse TV subscriptions, @she2sassy.
In order to proceed further, we would like you to join us in a Direct Message. You can do this by checking in the DM inbox which is located next to the bell icon.
We are looking forward to working with you to get this resolved.
Latoya, AT&T Community Specialist
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ValentinaP
1 Message
1 year ago
I've been having the same issues with Fox Sports any time I log in with my ATT Uverse it says this content is not included in your tv subscription. I use to be able to watch a few months ago, but have been having issues since. Tried logging in with my phone, fire tv, laptop and nothing works. Even tried reinstalling the app on my phone and still doesn't work. It's the only app that I have been having issues with when logging in with ATT Uverse.
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sanderson_1
1 Message
9 months ago
Have the same issue, am able to get my UVerse account authenticated on Fox.com but am not able to view any content or fox channels (FS1, FS2, FOX, etc), and i KNOW i pay for ALL of those channels, my bill is $300/mo. I am not able to click on any of those icons, they are greyed out.
(edited)
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