dimical's profile

2 Messages

Saturday, April 20th, 2024 6:33 PM

Cant view certain channels when Downloaded Uverse app

I see similar questions but nothing recent:  Just downloaded the Uverse app successfully and I have the Uverse U300 package which allows us to watch Baseball on Bally Sports channel 1753/1752 on our TV - however when I downloaded the app - those channels don't show up and channels closeby in the 1700's are locked.  how can I watch the Bally Station on the UVerse app

Accepted Solution

ACE - Expert

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36.8K Messages

7 months ago

Hmm... I'm seeing channels branded as Fox Sports instead of Bally Sports on my app.  Not that Bally Sports appears long for the world, that's still the correct branding du jour.  But, things are not all right here in general.  My phone shows 1724 as Fox Sports South (using the Fox logo).  It says "British Basketball League" is airing and offers to record it for me, but won't let me view it live (I could use the Bally Sports app for that, I suppose).  On my TV, it shows 1724, properly as Bally Sports South in the grid.  Tune the channel, I get the Bally Sports South bug and a replay of the British Basketball League as the app on the phone lists for channel 1724.  However, the grid on the TV says that I should be seeing the Stanley Cup Playoffs.  Sigh.

Anyway, do you see the Bally/FSS channels at all?  Have you learned about the Filter button at the top to turn off the "Live Channels" filter?

2 Messages

7 months ago

I had not explored the Live TV option but can see the 1751-1753 channels now.  Thanks for responding!!!

Employee

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19 Messages

7 months ago

We are correctiong some logos and Bally Sports are on the short list.  Glad you are able to see them in the guide to manage recordings.  As stated above, not all channels are able allowed to be viewed on the mobile device for numerous reasons.   


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