Contributor
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1 Message
Can't watch Fox Sports Go
FS Go will have a game on I want to see. I'll sign in and it will say I'm connected, or something like that. Then immediately a window pops up saying "Video Unavailable - Access to this video is restricted. A valid cable provider subscription is required." Which I have and yes I have this channel at home through Uverse. Then if I hit "ok" that box goes away and it shows I'm logged in, but there are no games to watch at all. If I sign out of ATT Uverse in the settings area of this app, all the games show back up, but with a key icon, showing I have to be logged in to watch them. I've dealt w/this through 2 MLB seasons! Please help!!!
DIRECTVhelp
Community Support
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255K Messages
8 years ago
Hi @DLMiller222,
Sorry to read of the trouble you are having with FS Go. We are here to help!
Are you able to log into the U-verse app and stream? Are you using a VPN or device that does not have the defaulted OS?
-ATTU-verseCare
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Josh846
Contributor
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6 Messages
7 years ago
I am having the exact same issues, but I'm trying to watch college football. I know a year or so ago I could watch this stuff from the fox sports go app, now I can't watch anything but some crappy soccer it seems, I don't know if I actually can because I'm not clicking on it to even try.
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DIRECTVhelp
Community Support
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255K Messages
7 years ago
Hi @Josh846,
I am sorry you are having these issues. I am more than pleased to check into this for you!
I definitely understand how important it is to be able to watch sports on the app. So I can best help with this, please send me a private message @ATTCares containing your account number. I look forward to hearing from you!
Have a great rest of your day!
Geovanni, AT&T Community Specialist
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Maranos
Contributor
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2 Messages
7 years ago
Same same same. Can someone please explain why this happens?
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neidebr27
Contributor
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2 Messages
7 years ago
I'm having the same issue. Please advice. Thanks
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Jkremer227
Contributor
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1 Message
6 years ago
I googled this because I am having the same issue nearly two years later and found this thread I added photos of there being content available I click on the Cardinals game it asks me to log in. I complete the log in. Then when it returns to show me the cardinals game is says that no content is available even though if I was at home I’d be able to watch the Cardinals game on Fox Sports Midwest. This needs to be fixed immediately! These problems have apparently been going on for years! Get it together!
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