Disable Sever Weather Alerts

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@mibrnsurg wrote:

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@Steamer Bill wrote:

Is there a way to disable the Severe Weather Alerts I am receiving from Weather on Demand? I find them extremely irritating and annoying.

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I don't get any severe weather alerts from Weather on Demand (227).  Every alert I've seen for the last year, has the Exit Message chosen, all you have to do is press OK, usually I don't hear anything I exit so quick.

 

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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You know Chris, I always try to see all points of views, before commenting on posts but the two that posted before you, must be stuck in a time machine, back to 2010.  Back then, the alerts were LOUD and not easily cancelled by the okay button.  Not sure I follow their mindsets at all.  If a user COULD disable the alert and they get injured by a tornado that they were unaware of, guess who'd they blame?  AT&T.  No doubt!

I like to know when severe weather is heading my way.  I don't always have my tv on the local channels so when I get a notification I check the effected counties and see where it is.

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@mibrnsurg wrote:

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@Steamer Bill wrote:

Is there a way to disable the Severe Weather Alerts I am receiving from Weather on Demand? I find them extremely irritating and annoying.

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I don't get any severe weather alerts from Weather on Demand (227).  Every alert I've seen for the last year, has the Exit Message chosen, all you have to do is press OK, usually I don't hear anything I exit so quick.

 

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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That's great if you're sitting directly in front of the TV watching it at all times. When that doesn't work is pretty much any other time. Such as... when you're falling asleep on the couch, or you go to the bathroom and can't stop in the middle to run in and hit a button on the remote. My alerts are EXTREMELY LOUD. There's a storm passing through my area right now. FOUR times now I've stepped out of the room for a minute, only to have the EAS system blaring in the next room. I've got a kid in the other room trying to get to sleep and guess what keeps waking him up? It doesn't matter how much I turn the TV down, the alerts are still way too loud. There should be an option to adjust the volume of these. This is my only complaint with my Uverse service so far, but it's a serious complaint. This sucks.

It sounds like the alert is doing exactly what it's designed to do.  Wake you up/alert you.  Think of the alternative......what if there was no alert, or you had the volume turned down and you were in the restroom or dozing, and there was an event that could cause you loss of life or property and it happened to hit your area/residence?  You would have wished you hadn't turned the volume down, right?  Well, provided you survived the event.

I guess I'm just saying that's what the alerts are designed for......to do exactly what your complaining about.  It appears to be working as designed. 

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@BeeBeeSA wrote:

It sounds like the alert is doing exactly what it's designed to do.  Wake you up/alert you.  Think of the alternative......what if there was no alert, or you had the volume turned down and you were in the restroom or dozing, and there was an event that could cause you loss of life or property and it happened to hit your area/residence?  You would have wished you hadn't turned the volume down, right?  Well, provided you survived the event.

 

I guess I'm just saying that's what the alerts are designed for......to do exactly what your complaining about.  It appears to be working as designed. 

 

   

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BeeBee: Part of the issue seems to be that some users are experiencing louder alerts than others.  It sounds like an issue with a particular VHO, or VHO's.  They should be loud enough to make you notice but not enough to give you a heart attack.  Our overly loud alerts were fixed 3 yaers ago.

The first time my phone with off with an Amber Alert it scared the bejeezus out of me, it was soon followed by 1/2 my office's phones going off. We were all scrambling to disable the alert since I work in a call center.

I don't pay my cable company to alert me about the weather, especially as loudly and inaccurately as UVERSE does (it's so loud I thought the fire alarm had gone off, at first). I don't care if it's the way they designed it and it doesn't matter how many excuses people can dream up, there should be a way to disable it.

I find it very coincidental that there have been two posts tonight by first time posters complaining about the severe weather alerts on U-Verse on threads that had not been used since December, 2013.

Hwell posted on a thread that had last been used on December 19, 2013. He registered for this forum at 6:33 PM today

http://forums.att.com/t5/Features-and-How-To/How-to-turn-off-or-at-least-mute-those-horrible-severe-weather/m-p/3951132/highlight/true#M111157

Now we have Gameboy2, who registered at 7:51 PM today, posting on this thread that had not been used since December 25, 2013.

Coincidence or the same person posting under two nicknames?

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

I don't know about Weather On Demand, but I do know U-Verse and every Cable, Satellite, IPTV, Radio and Television station, now even smartphones are equipped with EAS. Emergency Alert System.

In regards to Cable and U-Verse, they usually only go off during a Tornado Warning, possibly a Flash Flood Warning or Amber Alert. I've never seen them for a Severe Thunderstorm Warning. Usually Severe Thunderstorm Warning EAS activations are rare except with smaller local TV and Radio stations.

There is also the state and NWS monthly tests that usually have to air. 

For whatever reason, Cable and IPTV's EAS tends to be louder, sometimes distorted.

Here's a throwback, before EAS, cable systems would do this during an EAS alert. Scroll to about :52 seconds into this video.

I saw this happen back in the late 90s when we had the old and much smaller Warner Cable. Once for a Tornado Warning and another time for a 911 Telephone Outage. A local official would be able to dial in and cut off the cable system's picture and give a message over the phone. This would be on every single channel. You'd just see a fuzz picture with the phone audio.

https://www.youtube.com/watch?v=60RvhTfeiE0

Again, skip over to about :52  

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@jeremy1069fm wrote:

I don't know about Weather On Demand, but I do know U-Verse and every Cable, Satellite, IPTV, Radio and Television station, now even smartphones are equipped with EAS. Emergency Alert System.

 

In regards to Cable and U-Verse, they usually only go off during a Tornado Warning, possibly a Flash Flood Warning or Amber Alert. I've never seen them for a Severe Thunderstorm Warning. Usually Severe Thunderstorm Warning EAS activations are rare except with smaller local TV and Radio stations.

 

They happen quite frequently in our area, but then again, living in N. Texas we tend to get some very sever thunderstorms, I just had $3k worth of hail damage to my car from a storm last month.

 

There is also the state and NWS monthly tests that usually have to air. 

 

For whatever reason, Cable and IPTV's EAS tends to be louder, sometimes distorted.

 

Here's a throwback, before EAS, cable systems would do this during an EAS alert. Scroll to about :52 seconds into this video.

 

I saw this happen back in the late 90s when we had the old and much smaller Warner Cable. Once for a Tornado Warning and another time for a 911 Telephone Outage. A local official would be able to dial in and cut off the cable system's picture and give a message over the phone. This would be on every single channel. You'd just see a fuzz picture with the phone audio.

https://www.youtube.com/watch?v=60RvhTfeiE0

 

Again, skip over to about :52  

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yep, this totally sucks, is SUPER LOUD and happens repeatedly.  also the warning is "thunderstorm."

i don't care.  not an emergency.  will take no action, just super annoying.

comcast doesn't have these so obviously they are not necessary.  totally weird and frustrating this is a feature which apparently cannot be turned off.