Contributor

 • 

3 Messages

Sunday, April 6th, 2014 5:07 PM

Does anyone know how I can get rid of the word debug on the screen?

All of a sudden the word debug is showing up on my screen on the left hand side.  Does anyone know how I can get rid of that?

Accepted Solution

Official Solution

Expert

 • 

3.2K Messages

11 years ago

There was one other post on this. It seems to be getting worse. Can you see if it is the TV by displaying a different input, by disconnecting the STB from the TV? Is it there with the STB "off" (asleep).

I googled it & found more cases, but no good info.

How about a reboot of STB and RG and TV by pulling the power.

Accepted Solution

Official Solution

Scholar

 • 

73 Messages

11 years ago

It happened to me a couple weeks ago.  I rebooted RG and DVR and it went away

Visitor

 • 

1 Message

11 years ago

I've had the word "debug" on my screen for the past week.  No support or answers from ATT U-Verse yet.

Contributor

 • 

3 Messages

11 years ago

What is STB and RG?

Contributor

 • 

3 Messages

11 years ago

I just unplugged my DVR and let unplugged for 10 seconds and then pligged it back in.  Once it re-established itself the woes dwbug was gone from the screen.  Thank you all for your suggestion.  It solved my problem.

Professor

 • 

265 Messages

11 years ago


@Kanwin wrote:

What is STB and RG?


STB - Set Top Box. This usually means all of the other boxes in your house other than the DVR but it can be the DVR as well.

 

RG - Remote Gateway. The big router that AT&T gives you to make U-Verse work in your home. 


NEED HELP?