S

New Member

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1 Message

Sunday, August 1st, 2021 3:23 AM

Closed

Error code 401

Keep getting an error code when searching in menu. Usually I can reboot and it works fine but not this time. Have turned off and rebooted from website even and still getting the error code 401.

Community Support

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254.4K Messages

3 years ago

Let's get the website working again, @skjfskdfsdfj!

 

To better assist you, we're gonna need some more info:

 

•Have you tried accessing the website using different browsers or devices?

 

•Are any VPNs enabled? They could be interfering.

 

•What website in particular are you trying to access?

 

Looking forward to getting this resolved!

 

Raiden, AT&T Community Specialist 

2 Messages

2 years ago

I get the 401 Error when I try to Search from the Uverse Menu. I have unplugged and plugged back the WiFi device, have reset both receivers, and have screamed at the stars. Nothing has helped. All other features are working fine.

ACE - Expert

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36.8K Messages

2 years ago

Please do not post about the same subject in multiple threads.  As you have created a new thread, let's focus there:

https://forums.att.com/conversations/watching-uverse-tv/401-error/639a617390844c35240ef485


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