Contributor
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1 Message
Fox Sports 1
My family decided to buy cable solely because of the lack of live sports on network television. ATT U-Verse needs to address this 'dispute' with Fox Sports 1. When U-Verse claims to offer FS1, yet does not air US mens and womens national team soccer games, nascar, and MLS matches it is simply ridiculous!
dartsagain
Contributor
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2 Messages
10 years ago
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alosbon2
Contributor
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1 Message
10 years ago
This is not what I signed up for with respect to Fox Sports 1 and ATT making the decision such that I cannot, as a paying customer, watch USWNT games, specifically the upcoming World Cup matches.
Between my account and my mother's account & the dish account for our home way out in the country where cable isn't available, I pay right at $500 a month to dear ol' ATT. And for all that money I pay, I expect to be able to watch the matches that are advertised on the channels they're advertised for. Those advertisements are what got my interest in getting a package with that channel included. Being able to watch those matches is what got me to sign on with ATT.
And now I hear tonight, with the USWNT team match being televised on Verizon (a friend of mine informed me that's watching the match on his set at home with Verizon), just how poor a selection I made. Maybe I should've stayed with Verizon - the cost was similar enough, and the channel selection was better for my family.
At this point, I don't know why I went with ATT. Something tells me there's a switch looming in my future that could cost ATT more money than it will me.
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mibrnsurg
Expert
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4.3K Messages
10 years ago
@alosbon2 Well the replay is Mon 8pm EDT on 1651 FS2, they have been replaying the womesn's matches the day or so after. Know last one I did not look for the score, so it was a nice surprise 2-0 win for USA.
We'll know what's gonna happen w/Women's World Cup on about May 28th, when the June 8th match should appear on the Guide. 😉
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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showard211
Contributor
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1 Message
10 years ago
We subscribe to the programming we have solelyl because we want to see live MLS and National Team games. The Women's World Cup starts in 2 weeks and it is on Fox Sports. Are agreement with ATT included the Fox Sports channel and it seems a breech of contract to have all of the MLS and National team games replace with old Darts Championships. FIX THIS WITH FOX.
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SportsFan1972
Mentor
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72 Messages
10 years ago
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mibrnsurg
Expert
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4.3K Messages
10 years ago
We'll see, they had the last Infinity race on FS1 repeat scheduled on FS2 for more than a week, then they darted it a few days b4 the broadcast.
Edit: These 2 MSL matches showed up on the Guide, but were darted about 3 days later.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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kopion
Contributor
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2 Messages
10 years ago
Woke up excited to watch the USMNT-Germany match today, and then realized that ATT and Fox Sports still have not resolved the issue. I read through this entire thread, and I get that Fox Sports is doing something that ATT does not wish to go along with, and that ATT is refusing to pay more in an effort for me to pay less. I get that.
However, I pay ATT to handle negotiations with tv providers so that I can watch programs I want to watch. That is their job, and they have failed at it.
I wrote ATT Customer Service on April 15, and received no response. It has been two months, and there is still no resolution. If I was asked at work to complete a negotiation for a client and a third party orginization, I would be expected to either complete it as soon as possible, or communicate very clearly the reasons why it had not happened yet. After two months of radio silence on the issue, my customer would have every right to wonder if I was the right person for the job.
ATT would be able to pull this off if they were the cheapest option. They are not. I go with them for the service they provide, not the cost. They have not succeeded in providing the service that I pay for. That is the bottom line.
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SportsFan1972
Mentor
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72 Messages
10 years ago
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mibrnsurg
Expert
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4.3K Messages
10 years ago
Yeah, can be seen if you have a higher package than my u200.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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CoolerthanU
Tutor
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8 Messages
10 years ago
So FOX1 gets the contract for World Cup - wants more money - AT&T says we will not provide your big money soccer program to our customers because we are not flexible. Sorry, if I was a TV provider I would be excited for my customers. AT&T does not create programming. World Cup could be on NetFlix/Amazon & screw AT&T. Just looking at the future...
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kopion
Contributor
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2 Messages
10 years ago
Thanks, currently watching in Spanish. Don't understand a word- over 2 months and AT&T still can't get it done.
I love how both Fox Sports 1 and AT&T are using the customer as leverage against the other. AT&T says to contact Fox Sports 1 and complain, FS1 says to contact AT&T and complain. I thought about switching in April when they pulled the USMNT-Mexico game, but got over it. I figured it would just be temporary. Now I'm missing the game against the top ranked team in the world.
I know AT&T is trying to keep rates lower, but I am not sure they've correctly assessed the amount of backlash they're getting in the PR realm. Terrible look. Especially when they leave it up to the customer to investigate and figure out what happened to the product they pay monthly for.
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