Tutor
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2 Messages
Fox Sports Go App
When I login to the Fox Sports Go App and select ATT Uverse as my carrier, it tells me "Media Error- This network is not included in your current television subscription. Please contact your TV provider to Subscribe." There is nothing to "subscribe" to. What is going on here? My friend can get in just fine with Dish. I am about to cancel service and switch. I have made sure I have the current update to iOS and have also deleted and reloaded the app. Anyone else having this issue? Thoughts here?? Need it ASAP!
DIRECTVhelp
Community Support
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255K Messages
9 years ago
Hi @Nickdoll,
In the past, our members were using the wrong att.net email address to log in. Verify it here.
-ATTU-verseCare
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Nickdoll
Tutor
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2 Messages
9 years ago
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DIRECTVhelp
Community Support
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255K Messages
9 years ago
Hi @Nickdoll,
We can look into this further. We just sent you a private message via the community forums. Click here to reply back.It may take us up to 24 hours to resolve this.
-ATTU-verseCare
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vwernsmann
Tutor
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5 Messages
9 years ago
I have the same problem. I subscribed to Directv on 10/6/16 and the error code says my service provider restricted access to Foxsportsgo. Contact service provider to subscribe.
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ATTU-verseCare
Community Support
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865 Messages
9 years ago
Hey @Nickdoll,
We have sent you a private message and look forward to working with you to get this sorted.
ATTU-verseCare
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vwernsmann
Tutor
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5 Messages
9 years ago
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ATTU-verseCare
Community Support
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865 Messages
9 years ago
Hey @Nickdoll,
We have sent you a private message and look forward to working with you to get this sorted.
ATTU-verseCare
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DIRECTVhelp
Community Support
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255K Messages
9 years ago
That is great to hear. If you ever run into any issues. Let us know and we will be glad to help.
Thank you,
ATTU-verseCare
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BulldawgCJ
Contributor
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1 Message
8 years ago
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lamella
Contributor
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1 Message
8 years ago
Im having the same issue but with Roku. It tells me its not part of my subscription? I have the latest IOS version. What gives?
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vwernsmann
Tutor
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5 Messages
8 years ago
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Pipster81184
Contributor
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2 Messages
8 years ago
I am also having this exact same issue. Please advise.
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mufcod04
Contributor
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1 Message
8 years ago
This app used to work. Tried to activate with code. Does not list uverse as provider. Anybody have info on this?
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zbrow08
Contributor
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1 Message
8 years ago
I am having this issue.
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Josh846
Contributor
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6 Messages
7 years ago
I am having the exact same issues. Seems a while back I use to be able to watch it no problem, now I can't watch anything. Says I'm not subscribed, heck I have 2 uverse accounts for both of my houses and can't even watch crap. I hate I can't get any locks with uverse or directtv. Maybe dish is the way to go now.
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