Hi, CoCoBrown670, thank you for reaching out about the error code on your Roku.
According to Roku's support team, if you're having trouble with just the one channel, the problem is likely with that specific channel. This would need to be addressed with an update from the channel publisher.
Aside from the error code, is your AT&T service working as it should? If so, we suggest reaching out to the Roku support team to see if they have any troubleshooting options you can try to get the OWN channel to work.
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DIRECTVhelp
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2 years ago
Hi, CoCoBrown670, thank you for reaching out about the error code on your Roku.
According to Roku's support team, if you're having trouble with just the one channel, the problem is likely with that specific channel. This would need to be addressed with an update from the channel publisher.
Aside from the error code, is your AT&T service working as it should? If so, we suggest reaching out to the Roku support team to see if they have any troubleshooting options you can try to get the OWN channel to work.
If you need further assistance, we'll be here.
Aminah, AT&T Community Specialist
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