Contributor
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2 Messages
Hallmark Movies & Mysteries excluded when upgrading from family plan to U200.
I upgraded from family to U200 and I stopped receiving Hallmark Movies & Mysteries.
In "My TV Service" you can read:
My programming
AT&T U-verse TV U200 Latino All Included
- Over 360 channels including everything in U-family , more news channels (FOX), and sports channels (ESPN)
- Includes HD channels and content
- Access to U-verse On Demand programs
This is not true, Solution 1: add the Hallmark exception in the text.
Solution 2. Add the channel (366/1366) in the line up. When you upgrade in any situation or product, you are supposed to get as a minimum what you had before plus the new things you are buying. I don't see any logical reason to exclude Hallmark M & M.
baseballisback
ACE - Professor
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8.2K Messages
7 years ago
@my thoughts
Based on the post, I have to side with the OP here. You're right, but assuming the OP is correct in what they see, something is fishy.
Here's what they said:
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enovella
Contributor
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2 Messages
7 years ago
If they say that U-200 has over 360 channels including everything in U-family, what happened to Hallmark Movies & Mysteries (366/1366)???
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