Contributor

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2 Messages

Tuesday, September 10th, 2019 4:01 AM

HBO Go issue

I have the unlimited data plan with AT&T and I also have Uverse with HBO subscription. Everytime I try to sign into HBOGO, it says that it appears that your at&T uverse subscription does not include HBO. I have tried to go to the local store to fix it but she couldn't figure it out either. Can someone fix this?

Community Support

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255K Messages

6 years ago

Hello there @oldman1968,

We'd be happy to help you with your HBO GO app.

Just to clarify, could you tell us exactly which wireless unlimited plan you are subscribed to? Have you been able to sign-in and use the HBO GO app previously, and if so, when did you notice you were unable to sign-in?

Please let us know so we may assist you further!

Alexander, AT&T Community Specialist


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