Contributor

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1 Message

Tuesday, August 5th, 2014 4:02 PM

HBO Go sing in

Why on earth......am I getting this message??  I have been using HBO Go on my computer since it became available.

 

It says Primary Account Not Yet Registered.  This is a Sub-Account.  To sign in with this account, please register the Primary Account first.

 

Someone, please help.  This is ridiculous.

 

 

Community Support

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865 Messages

11 years ago

Hey @chio1979 

 

I'm sorry to hear that HBO Go isn't letting you sign in but, I'll be glad to help. Since we'll need to exchange information that is "Account Specific", I'm going to send you a Private Message that will land in your inbox and we will move forward from there. Thank you! 🙂

 

- MorganCS
- ATTU-verseCare

Contributor

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1 Message

10 years ago

Could you help me out with this too please?

I have two streaming devises (AppleTV and Roku).

I have in past setup HBO GO successfully on AppleTV but it fails on Roku with the same error message.

Tutor

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4 Messages

10 years ago

I'm having the same issue with Roku and I can't sign in on HBO Go online either. What is going on here????? 


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