Contributor
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2 Messages
How does anyone get in touch with a customer support manager or executive?
When normal methods of communicating with ATT U-Verse support fails to provide results, how does someone find a manager or executive to handle the situation. I have had 3 technicians, called the last tech and left 3 messages as well as writing to the "manager" on the latest service report multiple times. Neither have responded. Is the only solution to cancel my service??? I'm not a very happy customer right now.
Jeffster
ACE - Professor
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411 Messages
8 years ago
The best way is to send a PM(private message) through this site to @ATTU-verseCare.
They we get back to you with-in 2 business days.
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klg2368
Contributor
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2 Messages
8 years ago
older customers aren't going to understand or can even follow this path.
Customer Service must be really bad when you can't find a phone number for
them!
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
Please do not underestimate the ability of "older" customers to comprehend today's technology. We're way smarter than some give us credit for.
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