Contributor
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1 Message
Left side of tv picture cut off
I have uverse, one receiver is cutting off all content on the far left side, for example when viewing the guide channel all numbers are cut off or when manually entering in a channel number, you cannot see anything until the third digit.
I am sure the view is set wrong, it's not the tv settings as I switched receivers from one too another and the settings changed with the receiver. I checked the zoom settings and that isn't it.
Any assistance is appreciated.
I am sure the view is set wrong, it's not the tv settings as I switched receivers from one too another and the settings changed with the receiver. I checked the zoom settings and that isn't it.
Any assistance is appreciated.
JefferMC
ACE - Expert
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36.9K Messages
11 years ago
Just covering the obvious things:
1) There can be a TV zoom and a Receiver Zoom, check both.
2) What kind of cable are you connecting with? (Coax, Composite, Component, HDMI)
3) What is your Aspect setting on the Receiver?
4) Does your TV have an Aspect setting? What is it?
5) Have you tried rebooting your Receiver (hold the "power" button in for 10 seconds, or until it blinks)?
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aviewer
Expert
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3.2K Messages
11 years ago
Klehlk - There are no user settings in the STB that caould cause this. It can only be the TV & you proved it is not the TV. I would be curious what happens if you change the aspect to SD or widescreen SD. But, you probably need you change connection to the TV if you are HDMl. Whatdo you see with composite or compomemt connection?
Sounds like you need a new STB.
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ATTU-verseCare
Community Support
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865 Messages
11 years ago
Hello Klehlke,
Just checking up on your post. Are you still having issues with the picture on your TV?
- MorganCS
- ATTU-verseCare
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