Loss of channels

Where has my ABC gone?

Hello there @Clh070419,

Thank you for reaching out to the Community, we understand the inconvenience of not getting your local channels. We're working to get your programming back, learn more about our TV promise here.

Denise, AT&T Community Specialist

Since NBC and CBS affiliates have been dropped from my channel lineup and AT&T is not paying to carry those two local affiliates during the dispute, can't I be reimbursed for the loss of those two channels?  

JULY 05 2019                                                                                                                                                                                       When are we going to get our ABC Station back,

Nexstar is trying to hold US hostage! Nexstar wants to take advantage of all rebroadcast providers even after posting record profits. RE- Broadcasting fees are another wasted expense.

How do we (the customer) stop this madness.

Hi @Alabama5825,

We understand how frustrating that can be, let's address your issue.We're always working for our customers to receive all the channels they deserve. You can find out more about our promise to our customers and what we're doing by going to our website.We appreciate your patience while we work to get the channels back.

Lafayette, AT&T Community Specialist

will this station come back on?  this is a very  important  station here local. it is the top station in this area.   we live in the country and it provides us well.  

I just moved to theOhio area from the east coast & I was deeply disappointed to realize a WEEK after getting my service installed that I do not have access to NBC - a station that I watch for specific programs EVERY day!! Is there an alternative station on Uverse to watch my shows? I really want to get rid of my service if this is not resolved quickly! Hulu & satellite alternatives are looking very good to me right now😡 I hope customer preferences overrides money & profits—

We have AT&T Uverse and have lost 3 channels (4, 6 & 😎 that we frequently watch, one of them being local!!! We pay almost $200.00 a month for TV and internet and find this to be totally unacceptable!!!!! Please do whatever you can to rectify the problems or we'll have to cancel our service. We're senior citizens with a very limited income. Thank you.

Hi @Joanely!

Thank you for reaching out to us here, we understand the inconvenience of not getting your favorite local channels. We are always working to provide you with the best TV experience, your feedback will be forward to the appropriate department.

We suggest that you get more details on our TV promise here.

Let us know if you need anything else!


Yetty, AT&T Community Specialist.

This really stinks!! Is the cost going to go down as the number of channels goes down? Both sides of this are making a ton of money, our fees and advertisers. This needs to be resolved now!!

Why does directv insist on using their customers as pawns in their battle with TV stations.  We pay an outrageous amount every month and now we can't even watch 2 of our local channels.  This needs to be fixed now or Directv is going to lose alot of long time customers

On July 4, we lost access to CBS on UVerse due to AT&T contract disputes with Nextstar.  From my understanding, Nextstar is not asking for anything unreasonable as other cable providers have the same contract deal as far as pricing, etc...  For AT&T to suddenly cut off any channel from viewing without proper and timely notice is careless and irresponsible.  We understand there are other choices for watching CBS; however, we are paying for this channel.  Our bill was not reduced because of the less service we are receiving after losing this channel.  Yes, this is only one channel;.  However, one channel will soon turn into more channels being lost.  We have been customers of AT&T for not only television services but also online services as well as wireless phone services for over 15 years.  AT&T has a responsibility to their customers to notify them in a timely manner which was not done.  If this is not fixed, we will be canceling all AT&T services.