Teacher

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1 Message

Thursday, March 16th, 2017 9:41 AM

Lost Channels - March 2017

Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching

Teacher

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4 Messages

8 years ago

Still missing local channels and now my contract is up and have just had a bill increase. AT&T can expect a cancelation call tomorrow. I will be switching to cable one. It is sad I enjoyed Uverse until the last month. Poor costumer service and now loss of programing. And no I do not want to switch to Direct TV.

Contributor

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1 Message

8 years ago

I will look into another service if I can no longer view CBS shows and local news on channel 19.

This is ridiculous my bill continues to go up even though I'm a long time U-verse customer.  We get no breaks only in our service.  Unacceptable!!!

Tutor

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3 Messages

8 years ago

Do you have an answer for all of the customers about the restoration of these channels? We are still paying for the removed channels, channels which our contracts stated we would have in our lineup.

Contributor

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1 Message

8 years ago

A business dispute between AT&T and Raycom Media means that I have no ABC affiliate and my local NBC station is also gone.  This is unacceptable! I'm seriously considering  dropping U-Verse,  streaming local news,  and getting Hulu. AT&T is trying to bully us back to  Direct TV so that they can make more $$$. Big mistake! 

Tutor

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4 Messages

8 years ago

ATT....SUCKS....

 

Tutor

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4 Messages

8 years ago

A t tee sukx sucks

 

ACE - Expert

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36.9K Messages

8 years ago


@Jzak419 wrote:

This is not a solution. During previous negotiations between AT&T and Raycom, all programming was air


And you can ask Raycom why they decided to play hard ball and pull consent during negotiations.

 

ACE - Expert

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36.9K Messages

8 years ago


@TracyScavone wrote:
Do you have an answer for all of the customers about the restoration of these channels? We are still paying for the removed channels, channels which our contracts stated we would have in our lineup.

The answer is that the station will show when Raycom decides to allow it to.  Your contracts do not include any particular list of stations.  A list of the then-current channel list may have been provided to you, but it was only that: then-current.  AT&T cannot replace the missing station with another due to FCC rules, which is why Raycom is playing hard ball to your detriment.

 

 

ACE - Expert

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36.9K Messages

8 years ago

There was no list of channels in your agreement.

 

ACE - Expert

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36.9K Messages

8 years ago


@Lowell1 wrote:
Two things you can do regardless of which TV station you are missing on uverse. Write to the TV station. Address you comments to the station management and put in writing that you want your letter put in the public file.
Every broadcaster has to maintain a “public file” which can be reviewed by ANYONE during business hours. The FCC also reviews this file when it is license renewal time – which every broadcast station has to do every few years.

The second thing you can do is write the FCC, don’t expect a response but be sure to include details about the station you are writing about. Call letters, address and market. Be sure to tell them you have contacted the station management and when and how.

None of this may work but if enough people do it, it will get the station management’s attention.

You can complain to the FCC about AT&T too, but that will have less affect than writing about the station.

Another tactic: if you remember any regular advertisers on the station, call them and let them know you can no longer view their commercials on that channel.  They should be requesting discounted rates for their commercials because there are fewer eyeballs seeing them.

 

 

Tutor

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2 Messages

8 years ago

So angry...my favorite station! We will have to look for a new provider.

Tutor

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2 Messages

8 years ago

Me TOO
..I AM SO ANGRY!!!!

Tutor

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2 Messages

8 years ago

I want to know why AT&T has all of a sudden dropped our local channel for CBS in Baton Rouge (WAFB).  We watch CBS almost exclusively for both national and local shows.  Raycom is blaming you and you are blaming Raycom.  Why has this channel been removed and will it be restored?  I want to know because if you cannot support our local channels then we will no longer support you and will change back to COX, and will campaign to encourage all of our friends who we convinced to change to AT&T several years ago to switch back.....plus some!

ACE - Expert

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36.9K Messages

8 years ago

Make sure you check with Cox first to see when their re-transmit agreement with Raycom runs out.  Wouldn't want to have to switch back for the same reason when Raycom decides to pull a fast one again.

 

 

Tutor

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2 Messages

8 years ago

WOW...what I find crazy is if you call ATT Uverse to complain, their customer service tries to get you to convert to direct TV, who they just merged with!!! There should be a law against that type behavior......no wonder!

 


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