New Member

 • 

1 Message

Monday, May 25th, 2020 11:30 PM

Movie Rental Malfunction

We rented a movie from AT&T On Demand, The Gentlemen, and the movie sound and action stops and starts sporadically. The staccato nature of the malfunction renders the movie unwatchable.

We tried to reboot the AT&T system but it did not resolve the problem.

Anyone have similar problems with The movie ‘The Gentlemen’?

ACE - Professor

 • 

8.2K Messages

5 years ago

What about other channels? I don't rent movies, but are they limited to that TV or can they be viewed on other TVs? You may want to try other TVs.

Once the problem is known if it's on other TVs with the same title or that TV with other channels, call tech support.

NEED HELP?