Contributor

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1 Message

Wednesday, November 6th, 2019 7:15 PM

Nick Jr.

I just had tv and internet installed about a week ago and I am just finding out that Nick Jr is not available with the U200 option.  Before I signed up, I was told I would have this channel.  I was also given a pamphlet showing this channel was available with this service (U200).  When contacting the service rep. I was told I could add Nick Jr. at no additional cost and simply logging-in.  When I log-in there is no instruction or information in this.  Could someone please advise?

Community Support

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255.1K Messages

5 years ago

Hello @SeHePl,

We understand you're having an issue with not having Nick.jr. Don't worry, we can help with that.

The Nick.jr channel is only available and the U300 & U450 It's not available with the U200 anymore.

Where did you sign-up for services?

Charles, AT&T Community Specialist


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