Dmt4125's profile

Contributor

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1 Message

Thursday, April 18th, 2019 12:10 AM

No App for U-verse App on my TV

I am trying to install the U-verse app on my LG Web OS Smart TV and there is no U-verse app available? Can you please provide me the instructions on how to install the app? 

Accepted Solution

Official Solution

ACE - Expert

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28.3K Messages

6 years ago

The app is compatible with:

  • iPhone®, iPad®, or iPod touch® (iOS 9.3 and above)
  • Android® smartphones and tablets (OS 4.4 and above)
  • Android wearables (Android WearTM OS) Amazon Fire TV devices

Contributor

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2 Messages

6 years ago

I just got off the phone with an AT&T tech who said I did not need a receiver for any smart tv, that I could load the app on the smart tv. Is this incorrect?

ACE - Expert

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28.3K Messages

6 years ago


@scottbunch wrote:

I just got off the phone with an AT&T tech who said I did not need a receiver for any smart tv, that I could load the app on the smart tv. Is this incorrect?


Incorrect?  Yes....and it is sad that the CS reps have no idea what they are talking about.  Smiley Sad

 

https://www.att.com/esupport/article.html#!/u-verse-tv/KM1001371?gsi=a0c25z

How do I get the U-verse app?

Get the free U-verse app from the App Store®, Google PlayTM, or the Amazon® app store. The app is compatible with:

  • iPhone®, iPad®, or iPod touch® (iOS 9.3 and above)
  • Android® smartphones and tablets (OS 4.4 and above)
  • Android wearables (Android WearTM OS) Amazon Fire TV devices

Contributor

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2 Messages

6 years ago

Thanks @skeeterintexas! Yes, it is very sad that the cs reps do not know what they are talking about. I'm glad I researched this after getting off the phone or my install would have been jacked up. Thanks again for your help.

ACE - Expert

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28.3K Messages

6 years ago

I've had Uverse since 2007.  I doubt seriously if those CS reps have EVER had Uverse.  smdh


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