Contributor

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Friday, June 24th, 2016 5:13 PM

Not happy with all the new enhancements on Uverse

Uverse added some new enhancements for the menu and captions, etc, but where we like some of it them there are two that we do not.  

 

1.  Channel Shortcuts is no longer part of the menu and we use this all the time.  We do not like going through the entire guide except when a channel is not on the shortcut and it's not often a channel we want is not on shortcuts.  Please add Channel Shortcuts back.

 

2.  Do no like the Last Seen button option now when changing to another channel and we want to toggle back and forth between the current and another at the same time.  Instead, when we select Last it gives us 5 options to choose, always starting with the previous one, but this takes too much time when we only want to go between 2 channels. Now, we are having to select Last, then having to select OK to pull up the one we want.  Too much. 

 

 

Expert

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4.3K Messages

9 years ago

@bogaloo  No changes here and only 1 other person posted same about 1 month ago. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

ACE - Expert

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28.3K Messages

9 years ago


@bogaloo wrote:

Uverse added some new enhancements for the menu and captions, etc, but where we like some of it them there are two that we do not.  

 

1.  Channel Shortcuts is no longer part of the menu and we use this all the time.  We do not like going through the entire guide except when a channel is not on the shortcut and it's not often a channel we want is not on shortcuts.  Please add Channel Shortcuts back.

 

skeeternote:  When I press "Menu", Channel Shortcuts is the 6th option down.

 

2.  Do no like the Last Seen button option now when changing to another channel and we want to toggle back and forth between the current and another at the same time.  Instead, when we select Last it gives us 5 options to choose, always starting with the previous one, but this takes too much time when we only want to go between 2 channels. Now, we are having to select Last, then having to select OK to pull up the one we want.  Too much. 

 

skeeternote:  When I press "Last", it takes me to the last channel.

 

 


Are you saying there are changes coming to reflect the changes you listed above? 

 

What is the Client Version do you currently have?  Mine is 2.4.29714.20 but perhaps there is a newer one being rolled out.

Expert

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3.2K Messages

9 years ago

@bogaloo - These are Frontier enhancements. Are you in CT?

 

There was another post about this where it did appear to be att. Here is answer for either att/Frontier.

 

1) Still there. Different names. Also, can use HIDE or Favorites.

 

2) Look under Menu - Options - system OPtions - Recent Panel settings (set it to OFF)

 

https://forums.att.com/t5/Remote-Controls/Remote-quot-Last-quot-Function/m-p/4835866#M4614

 

@mibrnsurg @skeeterintexas

Expert

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4.3K Messages

9 years ago

@aviewer  Both the users reporting this are from Alabama. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


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