Contributor

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2 Messages

Wednesday, November 21st, 2018 4:18 PM

On Damand

I used to get several seasons and all episodes of the current season of many, many shows on On Demand. Now I get practically nothing! Family members with DirecTV now get what I used to get on U-verse. What has happened?

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Official Solution

Community Support

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255K Messages

6 years ago

Hello @Francess

 

We're happy to help! The lack of On Demand content could be a network decision. However, try troubleshooting your service and let us know if you see any changes.

 

Aminah, AT&T Community Specialist

Contributor

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2 Messages

6 years ago

I tried troubleshooting before I went to Community. If this was indeed a network decision that resulted in such a substantial change in On Demand content I think subscribers should be notified. Not happy.

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