Contributor

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1 Message

Friday, December 30th, 2016 5:28 AM

On Demand Error Message

When I try to watch On Demand, I get the following error message

 

Error code: 0 - Filed to load resource

 

kx: Failed to Load resource

WebException: Could not establish secure channel for SSL/TLS

WebException: Handshakehas failed, see inner exception.

 

How can I get connected? I've invited people over to watch a movie and this needs to work.

 

Thank you - Amy Flanders, 414-719-5284, amyjaneflanders@gmail.com

 

 

 

 

 

Community Support

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255K Messages

8 years ago

Hi @amyjane84,

 

Sorry to read of the trouble you are having. Resetting the receiver normally resolve issues like this. We also have a troubleshooting app. We recommend using that in the future, you will see the link under announcements to the upper right.

 

-ATTU-verseCare


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