Our silver remote is about 10years old and the rout button will not recognize the router the stereo

Just call tech support (800-288-2020) and ask them to send you one.  It may not be a silver remote but newer model.  They are more-or-less the same anyhow.

Note, they don't want old remotes returned.

Thank you for reaching out. You can order here https://www.att.com/esupport/article.html#!/directv/KM1010849 .

AT&T Community Specialist

I second the "call now" post. They've always sent replacements to me for free.

Keep in mind that the newer remotes lose the TV/DVD/AUX buttons, so you'll need the original remotes for your other devices. If the newer remotes doesn't suit your liking, you can always buy a silver one via eBay. Other people prefer the Logitech Harmony remotes.

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@_xyzzy_ wrote:

Just call tech support (800-288-2020) and ask them to send you one.  It may not be a silver remote but newer model.  They are more-or-less the same anyhow.

 

Note, they don't want old remotes returned.

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I have received new remotes from technical support at no cost twice in the past. That is definitely your best route.

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