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Monday, June 9th, 2014 3:07 PM

Problems with uVerse DVR connected to a network switch and 1x3 HDMI switch

So that I can connect multiple devices (Apple TV & BluRay player), I've connected my uVerse DVR to a network switch with IP Quality of Service function.  Is it known whether or not this will cause problems?  I am having problems, but see next question for probable cause.

 

I have also connected my HD TV to a 1x3 HDMI switch output, with inputs from the uVerse DVR, Apple TV, & BluRay player.  This clearly has caused problems because the DVR goes through the power on sequence almost everytime the TV is turned on, I have intermittent problems with the HDMI switch displaying video on the TV, and on several occassions, shows scheduled for recording haven't recorded at all or only partially recorded.

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3.2K Messages

11 years ago

JWhatley3 - I believe some switch devices may flood when the internet access is mixed with the U-verse TV. Most reliable connection is to keep them on separate legs back to the RG.You can even use the dreaded COAX.

Using an HDMI switch to combine inputs is best if it is a manual switch to select the input (same as a TV menu) because the U-verse OK splash screen appears always on to an auto sensing switch. I would think a DVD/BD menu would be the same.

 

The recording issue, would be on the input side. If your connection is killing the signal. THe HDMI is display only, Think of the DVR as two seperate devices - one to record & one (standard STB) to view.

 

The power on is strange. Neither of these xhould affect it. Perhaps you are using the u-verse remote to turn on the TV when tou want to watch apple. The power button default is to send to both devices. How would you like to operate in each scenario?

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2 Messages

10 years ago

I've been having problems with this for months especially with the GigaPower rollout and broke down and decided to resort to some network engineering tactics versus calling out AT&T Techs. The Techs are good at their job but they are only knowledgeable about the hardware aspect but are dumb founded on this one and it's not their job to know. 

 

To the point of using a switch next to the DVR and this counts truly for all set top boxes via Ethernet they need to be physically seperated wires. Well, unless you want to pay someone to put an extra Ethernet drop next to each wired set-top box or DVR this isn't feasible so options are deal with it or spend $20 more dollars on a switch that supports 802.1q trunking which makes two 'virtual' independent ethernet cables over one line. 

 

If you can do it great otherwise this takes a higher than average knowledge of basic networking. 

 

 

A basic setup would be:

 

+ Get two switches - Netgear GS108T or GS108E I've found does the job well. 

+ Enable 802.1q advanced VLANs

+ Make two additional vlans 2 and 3 (1 is the native VLAN)

+ Mark a port as tagged 'T' for the trunk port to the other switch for VLANS 1,2,3 (I used port 😎

+ Assign VLAN 2 and mark as untagged for ports 2-7 - this is for data traffic

+ Assign VLAN 3 and mark as untagged for port 8 only - this is for video multi-cast traffic

+ ***DISABLE*** MULTI-CAST IGMP SNOPING otherwise IPTV won't work.

 

On the back of the Uvserse router, take an Ethernet wire and plug into port 8 and take an Ethernet cable and plug into port 7.  This does not create a loop though sounds like it, we've created two unique layer 2 networks. 

 

Now configure the second Netgear switch (or switch of your choosing...) the same exact way but plug your DVR into port '8' and all your data stuff XBox, whatever... into ports 2-7. Whalla, you've eliminating multi-cast flooding and DVR traffic is independent. 

 

Ever since I started doing this I increased the speed throughput from 10 MB/s or to never working to a full reliable gigabit speed or respectibly whatever UVerse service you get. 

 

 

 

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2 Messages

10 years ago

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Contributor

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1 Message

9 years ago

In your second paragraph you refer to only needing one line:

"...spend $20 more dollars on a switch that supports 802.1q trunking which makes two 'virtual' independent ethernet cables over one line. "

 

Then in your description you say to connect two lines between the router and the switch:

"On the back of the Uvserse router, take an Ethernet wire and plug into port 8 and take an Ethernet cable and plug into port 7."

 

This seems like you need two lines from the router to the switch?  Am I missing something?  Can I run two VLANs on one switch with only one connection to the parent switch or router?

 


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